Delete your TikPlay account

How to delete your TikPlay account on the website, in the app or by email, and what happens to your data.

On the website

  1. Sign in on tikplay.games
  2. Open your profile and go to the Subscription tab
  3. Under Danger Zone, choose Delete My Account and confirm

Go to account deletion in your profile

In the mobile app

  1. Open the TikPlay app and sign in
  2. Go to Settings
  3. Choose "Delete account" in the account section
  4. Confirm the deletion

Your account and data are deleted immediately after confirmation.

By email

Send an email to support@tikplaygames.com with the subject "Delete my account" from the email address your TikPlay account is registered with. We will delete your account within 30 days and confirm once completed.

What gets deleted

  • Your account (email address, user ID, profile and TikTok ID)
  • Your Tiks balance (bought and earned), unused Day Passes and any streaming time you have left
  • Your rewards, streaks and referral data
  • Your game configurations and app settings
  • Your stream statistics, your top supporter list and the data of your Viewers page (gifts per viewer)

Tiks, Day Passes and streaming time have no cash value. They are not paid out or refunded when you delete your account.

An active TikPlay Super subscription ends immediately when you delete your account, without a refund for the rest of the period. To keep it until the end of the period, cancel only the subscription instead.

Retained for legal reasons only: purchase and billing records, including the history of your Tiks, must be kept for up to 7 years under German tax law (§ 147 AO). They are deleted after this statutory period. Details: see our Privacy Policy, sections 8 and 11.

Figures without any link to a person stay in our statistics after deletion: the daily totals of gifts, diamonds, likes, comments, follows and shares, and the playtime per game. They contain no user ID, name or TikTok username and cannot be traced back to you.

Read the Privacy Policy

Deleting some data without closing your account

You can request deletion of specific data (for example your TikTok ID or game configurations) without deleting the whole account: email support@tikplaygames.com with the subject "Data deletion request".

Operator: TikPlay – Cakir Emre Yunus & Güngörmüs Atakan Aytac GbR, Moltkestraße 32, 95028 Hof, Germany · support@tikplaygames.com